Privacy Policy
At Carport King USA (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, contact us, or otherwise interact with our services.
By using our website, submitting your information, or communicating with us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out a form, request a quote, call us, email us, or otherwise contact us.
Information you may provide directly
This may include:
- Full name
- Email address
- Phone number
- Zip code
- Service category or project type
- Project details, such as the size, style, roof type, layout, color preferences, and other information related to your metal building or carport request
- Any other information you choose to provide in your message or inquiry
Information collected automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Date and time of visit
- General website usage information collected through cookies or similar technologies
2. How We Use Your Information
We may use your information for business and operational purposes, including to:
- Respond to your quote requests, questions, and service inquiries
- Provide pricing, project information, and customer support
- Contact you regarding your requested structure, delivery, installation, or follow-up questions
- Improve our website, services, and customer experience
- Analyze website traffic, performance, and user behavior
- Maintain internal records related to inquiries, estimates, and customer communications
- Prevent fraud, misuse, or unauthorized activity
- Comply with legal obligations and enforce our rights
3. How We Share Your Information
We do not sell your personal information.
We may share your information only as reasonably necessary in the following situations:
Service providers and business operations
We may share information with trusted third-party providers who help us operate our website or business, such as:
- Website hosting providers
- Form processing tools
- Analytics providers
- Email or communication platforms
- CRM or lead management tools
- Contractors, installers, delivery teams, or project partners involved in fulfilling your request
Legal compliance
We may disclose your information if required to do so by law, subpoena, court order, government request, or where necessary to protect our legal rights, customers, business, or property.
Business transfers
If our business is sold, merged, reorganized, or transferred, your information may be included as part of that transaction, subject to applicable law.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, log files, and similar technologies to improve site functionality, remember preferences, understand usage patterns, and help us improve performance.
Cookies may be used to:
- Keep the website functioning properly
- Understand how visitors use the site
- Measure traffic and engagement
- Improve user experience
Most browsers allow you to control or disable cookies through browser settings. Please note that disabling cookies may affect some website functions.
5. Marketing Communications
If you contact us or submit a request, we may send you communications related to your inquiry, project, quote, or service request.
We may also send promotional or marketing communications where permitted by law. You may opt out of non-essential marketing messages at any time by following the unsubscribe instructions in the message or by contacting us directly.
6. Data Retention
We keep personal information only for as long as reasonably necessary to:
- Respond to your inquiry
- Provide requested information or services
- Maintain business records
- Comply with legal, tax, accounting, or reporting obligations
- Resolve disputes or enforce agreements
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, use, alteration, or disclosure.
However, no website, server, email transmission, or electronic storage system is completely secure. While we work to protect your information, we cannot guarantee absolute security.
8. Third-Party Links and Platforms
Our website may contain links to third-party websites, social media platforms, or external services. These third parties operate independently and have their own privacy practices.
We are not responsible for the privacy, security, or content of any third-party websites or services. We encourage you to review their privacy policies before providing information to them.
9. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so we can take appropriate steps to remove that information.
10. Your Privacy Rights
Depending on where you live and the laws that apply to your information, you may have certain privacy rights, which may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Request a copy of certain personal information you provided to us
- Opt out of certain types of data use where required by law
To exercise any privacy-related request, please contact us using the details below. We may need to verify your identity before processing your request.
We will not discriminate against you for exercising any privacy rights available under applicable law.
11. Do Not Track
Some web browsers may send “Do Not Track” signals. Because there is not always a consistent industry standard for responding to these signals, our website may not respond to them unless required by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or privacy practices.
When we make changes, we will update the Last Updated date at the top of this page. Your continued use of the website after any update means you accept the revised Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, you can contact us at:
Carport King USA
Phone: 864-280-9629
Email: bill@carportking-usa.com